I Rented a Prime Movie but Am Unable to Watch It Again. What Do I O?
Amazon Prime membership provides users with access to thousands of shows and movies and original content similar The Wilds, Utopia, and The Area, just that doesn't mean anything if yous can't go Amazon Prime number Video to piece of work correctly. Whether episodes won't download for offline viewing, you go along getting error lawmaking after error code, or your net connection isn't strong plenty, missing out on your guilty pleasure or must-lookout man awareness is frustrating, to say the to the lowest degree.
Fortunately for y'all, we've compiled the nigh common Amazon Prime Video problems and how to fix them, so you tin get back to binge-watching in no fourth dimension. Note that you will need a paid Amazon Prime Video account and be located in the United States or a U.Due south. territory to access the service's full features.
Issues with Amazon Prime Video
Virtually every Amazon Prime Video user has encountered these delightful petty messages (often at the all-time part of the episode), but what do they hateful, and what can you lot do to brand them go abroad? While in that location is a long listing of these codes (such equally 1007, 7031, 8020, 9074, etc.), they all have similar solutions, by and large related to software, hardware, cables, or the quality of your internet connection. Should you lot take an error code disrupt your viewing, endeavor the following advice to meet if any of these things could be at fault.
- Exit the Prime number Video app on your smart TV, console, tablet, smartphone, or PC and restart it. A great place to check online to come across if there is an outage being reported is DownDetector.com.
- Check that you have the latest updates for your browser, device, or smart Tv and that you're non logged into more than than 2 devices simultaneously.
- Those using an external device to access Amazon Prime Video should ensure that the HDMI cable connecting your display or smart TV is compatible with HDCP i.4 (HD content) and HDCP ii.2 (UHD/HDR content).
- Perform an internet speed test to cheque your network functioning — Amazon recommends a minimum speed of 1Mbps for streaming standard content and 5Mbps for Hard disk drive or college-resolution content.
- Consider pausing the internet connection of any other devices connected to your network or disabling your router for a minute and turning information technology back on. If your router is sometime, you may want to consider an upgrade.
- Issues with devices not responding to Alexa commands tin be resolved by unpairing and re-pairing the device via the Alexa app.
- If y'all are still encountering problems with one device but not others, cheque with your device's manufacturer to update your DNS setting and disable any proxy servers or VPNs (if applicable).
Issues with Amazon Prime Video on mobile devices
If the above solutions oasis't done annihilation to resolve your issues, it'south probable some issue with the device itself. Since mobile devices and smartphones have proprietary apps and operating systems to access services similar Amazon Prime number Video, they have their ain unique solutions. Performing a hard reset will oftentimes clear up your problems, but here's how to fix them in example that doesn't help.
Amazon Prime Video on Android
Immigration the app data tin often resolve connection issues on Android. Tap Settings > Apps/Application Managing director > Amazon Video. Tap Clear Data, and then tap OK. Note that you may also have to sign out of the app and sign in over again (as well equally with Amazon Underground, if you make use of it). You tin also try resetting your mobile cyberspace connectedness by putting your device in aeroplane mode for a few seconds. Also, make sure you're running the latest version of the app. If all else fails, delete the app and reinstall it.
Amazon Prime Video on iOS
For iPad and iPhone users, restarting the app, re-downloading Amazon Prime Video content, deleting the app, and reinstalling are the only options. You tin also try resetting your mobile cyberspace connexion by putting your device in airplane mode for a few seconds. Likewise, make certain you lot're running the latest version of the app.
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Source: https://www.digitaltrends.com/home-theater/common-amazon-prime-video-problems-and-how-to-fix-them/
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